What Data We Collect and Why We Hold It
We collect your name, contact details, and payment identifiers when you register and make transactions. When you deposit via bKash, Nagad, or Rocket, our system logs the transaction reference to match your account wallet — we do not store your full mobile banking PIN or credentials.
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We also collect device and session data (browser type, IP address, session timestamps) to protect your account from unauthorised access. Cookies help us remember your session state so you are not asked to log in repeatedly on the same device. We retain account data for as
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long as your account remains active and for a period after closure as required by applicable regulations in your jurisdiction. The legal basis for holding this data is contract performance — we need it to operate your account — and legitimate interest in fraud prevention. We
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do not sell, rent, or trade your personal data to marketing companies. Third parties we work with, such as payment processors handling bKash, Nagad, and Rocket transactions, receive only what is necessary to complete your request. Your eligibility to use the platform and any related data
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rights depend on local law and your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.